Assistant Team Leader (English Speaking) - Global Pizza Brand

Join Eat Pizza, a fast-growing global pizza brand, as an Assistant Team Leader (English Speaking) and take the next step in your hospitality career! In this dynamic role, you’ll support the Restaurant Manager in leading a high-performing team, ensuring exceptional customer service, and driving sales growth. Located in the heart of Jakarta Selatan, this is your chance to work in a vibrant, fast-paced environment where your English skills will be put to great use.

As an Assistant Team Leader, you’ll be at the forefront of our restaurant operations, managing schedules, training staff, and implementing quality control measures. You’ll work closely with the Restaurant Manager to ensure that our standards are met and exceeded. This role is perfect for someone who is passionate about hospitality, loves working in a team, and is eager to develop their leadership skills.

At Eat Pizza, we offer a competitive salary, comprehensive benefits, and opportunities for career growth. Don’t miss out on this exciting opportunity to be part of a global brand that values its people and customers.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Assist the Restaurant Manager in leading and motivating the team to achieve daily sales targets.
• Manage staff schedules, ensuring optimal coverage and staffing levels.
• Train and develop staff to maintain high standards of customer service and food quality.
• Implement and monitor quality control measures to ensure consistent food preparation and presentation.
• Handle customer complaints and escalations, ensuring they are resolved to the satisfaction of the customer.
• Collaborate with the kitchen staff to manage inventory and ensure efficient food production.
• Monitor and report on key performance indicators (KPIs) to track team and restaurant performance.
• Participate in regular team meetings and contribute to the development of the restaurant’s strategic plan.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in a similar role within the hospitality industry.
• Proficient English skills, both written and spoken, as this role requires excellent communication with customers and team members.
• Strong leadership and team management skills, with the ability to motivate and inspire a team.
• Knowledge of food safety and hygiene standards, with a clean driving license.
• Experience with POS systems such as Toast or Square is a plus.
• Ability to work in a fast-paced, high-pressure environment.
• Familiarity with Indonesian culture and customs.
• Willingness to travel and work weekends and holidays as required.

🛠️ Keahlian

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